A passenger named Jose Irish Pascual recently commended the flight attendants of Thai Airways for their thoughtful approach to communication during a flight from Manila to Bangkok. As a deaf traveler, Pascual encountered a unique method when the crew drew pictures of the available meal options to help him select his food. By placing these illustrations directly beside his seat, the staff enabled him to make a choice without the need for verbal interaction. Although Pascual initially felt a bit self-conscious due to the extra attention, he expressed deep appreciation for the crew's creative problem-solving and their commitment to ensuring an inclusive experience. This gesture highlighted the airline's effort to accommodate passengers with specific communication needs, marking a memorable and positive travel experience for the passenger.
Source : The Thaiger
Photo : The Thaiger
