Corporate communications frequently appear insensitive or detached due to the pragmatic and objective nature of the business environment. Proponents of this style argue that such a lack of emotional warmth is not designed to cause offense. Instead, it serves to prioritize factual accuracy and clarity above all else. Consequently, the seemingly harsh tone of professional statements is often a byproduct of focusing strictly on data and realistic outcomes rather than a deliberate attempt to disregard human feelings.
Source : Bangkok Post
