The Sydney Metro transit system in New South Wales has launched a new initiative to improve communication with its diverse passenger base. Employees are now equipped with uniform badges that clearly display the specific languages they are proficient in. This program covers eleven different languages, including Nepali, Punjabi, Greek, and Spanish. Furthermore, the inclusion of Auslan, the Australian sign language, ensures that individuals who are deaf or have speech impairments can also receive necessary assistance. By making it easier for commuters to identify staff members who speak their native tongue, the transport authority aims to minimize language barriers. This service enhancement is designed to help passengers navigate train schedules, locate destinations, and understand metro operations more efficiently. Commuters requiring guidance or information during their journey are encouraged to look for these identification badges on staff uniforms.
Source : Online Khabar
Photo : Online Khabar
